Privacy Policy
Last updated: November 14, 2026
This policy explains how TixAndFares, operated by Escape Low Fare Studio (OPC) Private Limited ("we", "us"), handles personal information collected through tixandfares.com and by phone.
Information we collect
- Contact details: name, phone number, email address.
- Travel details: passenger names, dates of birth, passport details where required, itineraries and preferences.
- Payment information, processed by our payment partners. We do not store full card numbers.
- Call recordings and communications with our agents.
- Technical data: IP address, device, browser, pages visited, and cookie identifiers.
How we use it
To search, book and service your travel; to process payments; to communicate with you; to prevent fraud; to meet legal obligations; and to improve our website and advertising performance.
Who we share it with
Airlines and travel suppliers needed to issue your tickets, payment processors, travel distribution and technology partners, analytics and advertising providers, and authorities where the law requires. We do not sell your personal information for money.
Cookies and advertising
We use cookies and similar tools, including Google Analytics and Google Ads measurement, to understand site usage and measure ads. You can control cookies in your browser settings.
Retention and security
We keep information only as long as needed for the purposes above and legal requirements. We use reasonable technical and organisational safeguards, but no system is completely secure.
Your rights
Depending on where you live (including under the CCPA/CPRA, the GDPR and India’s DPDP Act 2023), you may have the right to access, correct or delete your data, object to or restrict processing, and withdraw consent. To exercise these rights, email support@tixandfares.com.
Children
Our services are not directed to children under 13, and we do not knowingly collect their data.
Changes and contact
We may update this policy and will post the new date above. Questions: support@tixandfares.com.